You can request a refund within 15 days of your first Premium Pass payment. The 15 days count from your first payment, not from renewals.
To request a refund, email hello@99math.com with your child's username or the email address on your receipt.
Purchased in the iPhone or iPad app? Refunds for App Store purchases are handled by Apple. You can request one at reportaproblem.apple.com.
Purchased in the Android app? Refunds for Google Play purchases are handled by Google. See Google Play's refund policy.
For full details, see our Terms of Use.
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